Safety and control
Reporting a problem
Report content or a person, recognise a successful send and find the right help route.
Report asks Glob Social's reviewers to look at content or conduct. Use it for a harmful message, an unsafe picture, a threatening account or another concern covered by the community rules. You can submit a report without signing in, provided the reported material is available to you.
Blocking a person and reporting them are separate actions. Block changes your interactions; Report sends the concern for review.
Choose the right target
Use the report control nearest the problem:
- A node's menu offers Report for the node.
- Someone else's chat line has Report this message. Its context menu also offers Report.
- A person's name menu offers Report for their account. Their profile has an account-report control too.
- A shared Pixl's report option reports that picture. Where an avatar is shown with a report control, use it to report the picture rather than the person's whole account.
- The node's Connected list offers a report control for a link.
A message report and an account report give the reviewer different context. Report the actual line when its words are the problem; use the account option for conduct that needs account-level context.
If a wall-post report control fails, or the thing you need has no working Report button, email [email protected]. Include the node or profile link, what happened and enough detail to locate the entry. A failed report control is not confirmation that a report reached staff.
Fill in the report
The sheet offers the same Category choices:
| Category | Use it for |
|---|---|
| Child safety | A concern involving a child's safety. |
| Harm or threat | Threatening or harmful content or behaviour. |
| Harassment | Targeted abuse or bullying. |
| Copyright | A concern about use of someone's work. |
| Something else | A concern that does not fit the other choices. |
Under What happened?, add an optional note of up to 500 characters. Be specific about the concern and its context. If you are signed out, Your name (optional) and Your contact details (optional) are available too.
Choose Send report. Wait for Your report has been sent for review. before closing the sheet.
If sending fails
Your report could not be sent. Try again. means there is no confirmed submission. Check your connection and retry, or use support email.
You have sent several reports in a short time. Wait a few minutes and try again. asks you to pause. Repeatedly pressing Send will not improve delivery.
A removed, private or unreadable item may no longer be reportable through its original control. Explain that situation to support rather than substituting an unrelated target.
What happens after submission
The report includes a snapshot of the reported material available to the reviewer. A person reviews reports; Child safety reports receive priority. Sending a report does not itself remove the content, prove a breach or block the person.
There is no report-status conversation in this sheet. For further information or a correction, contact [email protected] and identify the content you reported.
For a formal copyright notice about music, use Copyright notices. For software defects, use Bug reports. For a decision about your own content or account, see Moderation and appeals.
If someone is in immediate danger, contact local emergency services. The in-app report form is a route to Glob Social's reviewers, not an emergency call.